Photo by Epic Games

Unable to verify receipt for Xbox Live is a common error players are experiencing while trying to play Fortnite right now on Xbox. Xbox players are a large part of the Fortnite demographic, which means that solving this problem is likely a priority for Epic Games. Until then, here is how to fix the problem yourself.

The first step you should take if encountering this problem is to reboot your Xbox console. Many players have experienced success following this easy step in solving the problem.

Hey! Are you getting the “Purchase Check Failure” error?

— Fortnite (@FortniteGame) August 8, 2017

Based on a previous common error identified by Fortnite, one method to solve this problem may be also to clear your Xbox game cache. If that doesn’t work, you may need to resort to uninstalling and reinstalling your Fortnite game. For safe measure, after doing this you may want to reboot your Xbox as well.

One last method to fixing this problem may be to remove your Xbox live account from your Fortnite account. You can do this by navigating to the Fortnite website online. After doing this, you will have to reconnect your account again once you boot Fortnite back up on your Xbox.